HPrivacy Policy for WNS Medical LLC
Effective Date: 01/01/2024
At WNS Medical LLC (“WNS Medical,” “we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website WNSmedical.com (the “Site”), and our telemedicine services, in accordance with applicable laws including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
1. Protected Health Information (PHI)
When you use our services, we may collect Protected Health Information (PHI), such as:
- Your name, date of birth, and contact information
- Medical history, medications, diagnoses, and treatment plans
- Insurance and billing information
- Information you provide during telehealth visits
PHI is handled in compliance with HIPAA and only accessed by authorized personnel.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, address
- Health Information: Information you provide during appointments, in forms, or through secure messaging
- Technical Information: IP address, browser type, and usage data via cookies or similar technologies
- Payment Information: If applicable, we may collect payment details for services
3. How We Use Your Information
We use your information to:
- Provide medical and mental health services
- Communicate with you securely
- Schedule and conduct telehealth appointments
- Comply with legal and regulatory obligations
- Improve our website and service offerings
4. How We Share Your Information
We may share your information only as permitted or required by HIPAA:
- With your consent or authorization
- With healthcare providers involved in your care
- With insurance companies for billing purposes
- With third-party service providers under Business Associate Agreements (BAAs)
- As required by law, such as for public health or legal investigations
We will never sell your PHI or personal data to third parties.
5. Your Rights Under HIPAA
You have the right to:
- Access your medical records
- Request corrections to your records
- Request restrictions on how your data is used or shared
- Request an accounting of disclosures
- File a complaint if you believe your privacy rights have been violated
Requests can be submitted to our Privacy Officer at the contact information below.
6. Security Measures
We use appropriate administrative, physical, and technical safeguards to protect your information, including:
- End-to-end encryption for telehealth communications
- Secure storage systems
- Access controls for staff
- Regular audits and HIPAA-compliant training
7. Cookies and Website Analytics
Our website may use cookies or similar tools to improve your experience. These may collect non-PHI data such as:
- Website usage patterns
- Session duration
- Device and browser type
You can adjust cookie settings in your browser.
8. Third-Party Links
This Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
9. Children’s Privacy
Our services are not intended for use by individuals under the age of 13 without parental consent. If we become aware of any such data collected, we will delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact:
Privacy Officer
WNS Medical LLC
405 Kearny Ave, Suite 1B, Kearny NJ 07032
Email: info@wnsmedical.com
Phone: (201) 308-2299